Account Manager - Client Service & Projects
--Kuwait--
Type: Full-time | 3-month probation
Location: 1st Floor, Magharibi Place, Mai Mahiu Rd, Nairobi
Salary: KES 40,000 – 45,000 (gross) + performance-based incentives & airtime allowance
About Us
We are a fast-paced signage and visual branding company seeking a talented and proactive Account Manager to handle client communication, project follow-ups, and coordination.
Key Responsibilities
Client Management:
- Serve as the lead contact for clients post-sale.
- Understand client expectations and ensure clear briefs are relayed to internal teams (design, production, installation).
- Proactively follow up with clients on project updates, timelines, and approvals.
- Manage WhatsApp Business, email, and calls on behalf of the company.
Project Coordination:
- Track project progress, schedule site visits/installation dates, and escalate issues.
- Handle documentation and reporting.
- Represent the company brand professionally.
Ideal Candidate
- 3+ years’ experience in client service, account/project management (branding, advertising, or signage preferred).
- Strong communication skills – proactive, organized, and confident.
- Tech-savvy – proficient in WhatsApp Business, Google Workspace, and basic project management tools.
- Background in branding or graphic design knowledge is an added advantage.
- A valid driving license is an added advantage.
How to Apply
Send your CV and a short cover letter to admin@talentfrontiersolutions.com
Subject line: Application – Account Manager